Overview
Aquarelle, the premier French leader in online flower delivery, manages a high-volume e-commerce platform that demands 24/7 availability and seamless scalability. To maintain its market leadership and ensure a premium customer experience, Aquarelle sought to optimize its cloud environment, focusing on architectural best practices, enhanced security, and robust governance within the AWS ecosystem.
Challenges
Before the optimization phase, Aquarelle faced several technical hurdles that threatened operational efficiency:
- Scaling Inefficiencies: Difficulties in managing rapid traffic spikes during peak seasonal holidays.
- Architectural Gaps: Sub-optimal usage of AWS services leading to potential performance bottlenecks.
- Governance Complexity: A need for centralized account management and standardized security protocols across the organization.
- Operational Risk: The requirement for a more resilient disaster recovery strategy and real-time visibility into system health.
Results and Benefits
By re-engineering their AWS environment, Aquarelle achieved a more resilient and transparent infrastructure:
- Enhanced Security Posture: Implementation of advanced web protection shielded the platform from malicious traffic and vulnerabilities.
- Strengthened Governance: The introduction of automated account provisioning and centralized guardrails ensured compliance and streamlined management.
- Operational Excellence: Improved observability allowed for proactive monitoring, while a revamped backup strategy secured critical business data.
- Incident Resilience: Expert support during critical events ensured rapid restoration of services, minimizing downtime and protecting brand reputation.
MSP Support Services & Implementation
Pre-Implementation Phase
Benilar conducted a comprehensive assessment to understand Aquarelle’s infrastructure challenges:
- Infrastructure audit and gap analysis of existing AWS environment
- Architecture review identifying sub-optimal service configurations
- Governance planning for centralized account management
- Disaster recovery strategy development
- Security posture evaluation and vulnerability identification
Implementation Phase
By re-engineering their AWS environment, Benilar delivered:
- Architecture optimization for performance and scalability
- Advanced web protection implementation
- Automated account provisioning and centralized guardrails
- Real-time observability and alerting configuration
- Comprehensive backup and data protection mechanisms
Post-Implementation Support
Ongoing managed services ensured sustained value:
- Continuous system health monitoring and optimization
- Expert incident response during critical events
- Performance tuning and infrastructure optimization
- Team training on new systems and processes
- Operational handover and knowledge transfer
AWS Services
AWS WAF, Amazon CloudWatch, AWS Backup, AWS Control Tower, AWS Organizations, AWS IAM, Amazon EC2, Amazon S3.
Customer details
- Company Name: Aquarelle
- Industry: Services
- Company Type: Mid-market SMB
- Location: France