Overview
UltimaSoft is a market leader in cloud-based point-of-sale (POS) solutions, providing mission-critical payment and management services to high-traffic retail environments. To maintain their leadership, they required a fully managed, ultra-available infrastructure capable of handling massive transaction volumes without downtime. Partnering with Benilar, UltimaSoft transitioned to a hardened Amazon EKS environment designed for maximum resilience, real-time threat mitigation, and seamless scalability.
Challenges
- High Availability Demands: Ensuring 24/7 uptime for retail operations where even seconds of latency impact revenue.
- Security Complexity: Protecting sensitive financial data against evolving cybersecurity threats and ensuring real-time incident response.
- Infrastructure Management: Scaling Kubernetes (EKS) clusters efficiently during peak demand periods without overspending on unused resources.
- Deployment Bottlenecks: Modernizing the deployment pipeline to ensure security was “baked in” rather than added as an afterthought.
Results and Benefits
- Operational Resilience: Developed an infrastructure capable of absorbing sudden traffic spikes, ensuring a consistent user experience for UltimaSoft clients.
- Cost & Performance Optimization: Fine-tuned EKS clusters to balance high-performance requirements with cost-effective resource allocation.
- Proactive Incident Response: Reduced mean-time-to-resolution (MTTR) by implementing automated security protocols and real-time monitoring.
- Security-First Architecture: Security integrated throughout deployment pipeline, protecting sensitive financial data.
- Revenue Protection: Eliminated downtime that impacts retail revenue, ensuring consistent service for retail clients.
MSP Support Services & Implementation
Pre-Implementation Phase
Benilar conducted a comprehensive assessment of UltimaSoft’s infrastructure needs:
- Infrastructure assessment of existing Kubernetes environment and scalability challenges
- Security architecture review identifying gaps in deployment pipeline
- Availability planning for ultra-high availability mission-critical POS
- Cost analysis of resource utilization and optimization opportunities
- Incident response planning for financial transaction protection
Implementation Phase
We delivered a hardened EKS environment:
- EKS hardening and transition to secure Kubernetes infrastructure
- Security integration throughout deployment pipeline
- EKS cluster optimization for performance and cost efficiency
- Comprehensive real-time monitoring and alerting deployment
- Automated security protocols and incident response configuration
Post-Implementation Support
Ongoing managed services ensured sustained performance and security:
- 24/7 monitoring of cluster health and performance
- Proactive optimization of resource allocation
- Real-time threat detection and security response
- Expert incident response for critical events
- Continuous optimization of transaction processing
AWS Services
Amazon Elastic Kubernetes Service (EKS), Amazon VPC, Amazon EC2, AWS IAM, Amazon CloudWatch, AWS Shield, Amazon GuardDuty, AWS CloudTrail, Amazon Elastic Block Store (EBS), Amazon Route 53.
Customer details
- Company Name: UltimaSoft
- Industry: Services
- Company Type: SMB
- Location: France